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Key Responsibilities:
Cloud Management:
- Manage and troubleshoot Linux environments.
- Create and manage Linux users on EC2 instances.
- Handle AWS services, including ECR, EKS, EC2, SNS, SES, S3, RDS,
- Lambda, DocumentDB, IAM, ECS, EventBridge, ALB, and SageMaker.
- Perform start/stop operations for SageMaker and EC2 instances.
- Solve IAM permission issues.
Containerization and Deployment:
- Create and manage ECS services.
- Implement IP whitelisting for enhanced security.
- Configure target mapping for load balancers and manage Glue jobs.
- Create load balancers (as needed).
CI/CD Setup:
- Set up and maintain CI/CD pipelines using AWS CodeCommit, CodeBuild, CodeDeploy, and CodePipeline.
Database Management:
- o Manage PostgreSQL RDS instances, ensuring optimal performance and security.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum 3.5 years of experience in a AWS and DevOps.
- Strong experience with Linux administration.
- Proficient in AWS services, particularly ECR, EKS, EC2, SNS, SES, S3, RDS, DocumentDB, IAM, ECS, EventBridge, ALB, and SageMaker.
- Experience with CI/CD tools (AWS CodeCommit, CodeBuild, CodeDeploy, CodePipeline).
- Familiarity with PostgreSQL and database management.
The Key Responsibilities Include But Not Limited to:
Help identify and drive Speed, Performance, Scalability, and Reliability related optimization based on experience and learnings from the production incidents.
Work in an agile DevSecOps environment in creating, maintaining, monitoring, and automation of the overall solution-deployment.
Understand and explain the effect of product architecture decisions on systems.
Identify issues and/or opportunities for improvements that are common across multiple services/teams.
This role will require weekend deployments
Skills and Qualifications:
1. 3+ years of experience in a DevOps end-to-end development process with heavy focus on service monitoring and site reliability engineering work.
2. Advanced knowledge of programming/scripting languages (Bash, PERL, Python, Node.js).
3. Experience in Agile/SCRUM enterprise-scale software development including working with GiT, JIRA, Confluence, etc.
4. Advance experience with core microservice technology (RESTFul development).
5. Working knowledge of using Advance AI/ML tools are pluses.
6. Working knowledge in the one or more of the Cloud Services: Amazon AWS, Microsoft Azure
7. Bachelors or Master’s degree in Computer Science or equivalent related field experience
Key Behaviours / Attitudes:
Professional curiosity and a desire to a develop deep understanding of services and technologies.
Experience building & running systems to drive high availability, performance and operational improvements
Excellent written & oral communication skills; to ask pertinent questions, and to assess/aggregate/report the responses.
Ability to quickly grasp and analyze complex and rapidly changing systemsSoft skills
1. Self-motivated and self-managing.
2. Excellent communication / follow-up / time management skills.
3. Ability to fulfill role/duties independently within defined policies and procedures.
4. Ability to balance multi-task and multiple priorities while maintaining a high level of customer satisfaction is key.
5. Be able to work in an interrupt-driven environment.Work with Dori Ai world class technology to develop, implement, and support Dori's global infrastructure.
As a member of the IT organization, assist with the analyze of existing complex programs and formulate logic for new complex internal systems. Prepare flowcharting, perform coding, and test/debug programs. Develop conversion and system implementation plans. Recommend changes to development, maintenance, and system standards.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in a specialized area. BS or equivalent experience in programming on enterprise or department servers or systems.
LOCATION: - Remote (India)
EDUCATION AND EXPERIENCE -
Degree in computer science, software engineering, or a related field -
At least 3-5 years of professional work experience as a
DevOps / test automation / deployment engineer -
Experience in agile software development methodologies
JOB RESPONSIBILITIES: -
Design and development of scalable software test framework to automate test procedures - Perform health checks of existing sites periodically (manually and also developing a automation pipeline) - Manage per site software releases -
Generate release notes, user guides, technical documentation -
Perform upgrades/ downgrades (patch management) -
Generate and Manage configurations -
Suggest process improvements by interfacing with product owner -
File process/installation/deployment related issues & tracking them -
Verify customer-reported issues and translate them into technical tasks for development
REQUIREMENTS:
Following are must to have requirements, -
Automation frameworks like Selenium etc. -
Scripting languages like Perl, Python etc. -
Linux systems -
Version control system like git -
Issue tracking system like Jira -
Networking protocols -
Cloud infrastructure -
Ability to work individually and as part of a team with a sense of urgency -
Excellent communication skills in written and verbal English -
Great attention to detail
PREFERRED:
Following are good to have requirements, -
Knowledge in any of the programming languages like C, C++ etc.
Experience managing cloud-based (e.g., AWS, Google Cloud, etc.) and in-house server infrastructure -
Familiarity with machine learning / artificial intelligence infrastructure -
Experience in data visualization and statistics -
Basic knowledge of hardware infrastructure containing routers, switches and others -
Familiarity with web & data securityDesign and development of scalable software test framework to automate test
- Seeking an Individual carrying around 5+ yrs of experience.
- Must have skills - Jenkins, Groovy, Ansible, Shell Scripting, Python, Linux Admin
- Terraform, AWS deep knowledge to automate and provision EC2, EBS, SQL Server, cost optimization, CI/CD pipeline using Jenkins, Server less automation is plus.
- Excellent writing and communication skills in English. Enjoy writing crisp and understandable documentation
- Comfortable programming in one or more scripting languages
- Enjoys tinkering with tooling. Find easier ways to handle systems by doing some research. Strong awareness around build vs buy.
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Implement consistent observability, deployment and IaC setups
- Patch production systems to fix security/performance issues
- Actively respond to escalations/incidents in the production environment from customers or the support team
- Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Participate in infrastructure security audits
Requirements:
- At least 5 years of experience in handling/building Production environments in AWS.
- At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
- Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.


A Strong Devops experience of at least 4+ years
Strong Experience in Unix/Linux/Python scripting
Strong networking knowledge,vSphere networking stack knowledge desired.
Experience on Docker and Kubernetes
Experience with cloud technologies (AWS/Azure)
Exposure to Continuous Development Tools such as Jenkins or Spinnaker
Exposure to configuration management systems such as Ansible
Knowledge of resource monitoring systems
Ability to scope and estimate
Strong verbal and communication skills
Advanced knowledge of Docker and Kubernetes.
Exposure to Blockchain as a Service (BaaS) like - Chainstack/IBM blockchain platform/Oracle Blockchain Cloud/Rubix/VMWare etc.
Capable of provisioning and maintaining local enterprise blockchain platforms for Development and QA (Hyperledger fabric/Baas/Corda/ETH).
What is the role?
As a DevOps Engineer, you are responsible for setting up and maintaining the GIT repository, DevOps tools like Jenkins, UCD, Docker, Kubernetes, Jfrog Artifactory, Cloud monitoring tools, and Cloud security.
Key Responsibilities
- Set up, configure, and maintain GIT repos, Jenkins, UCD, etc. for multi-hosting cloud environments.
- Architect and maintain the server infrastructure in AWS. Build highly resilient infrastructure following industry best practices.
- Work on Docker images and maintain Kubernetes clusters.
- Develop and maintain the automation scripts using Ansible or other available tools.
- Maintain and monitor cloud Kubernetes Clusters and patching when necessary.
- Work on Cloud security tools to keep applications secured.
- Participate in software development lifecycle, specifically infra design, execution, and debugging required to achieve a successful implementation of integrated solutions within the portfolio.
- Have the necessary technical and professional expertise.
What are we looking for?
- Minimum 5-12 years of experience in the IT industry.
- Expertise in implementing and managing DevOps CI/CD pipeline.
- Experience in DevOps automation tools. Well versed with DevOps Frameworks, and Agile.
- Working knowledge of scripting using Shell, Python, Terraform, Ansible, Puppet, or chef.
- Experience and good understanding of any Cloud like AWS, Azure, or Google cloud.
- Knowledge of Docker and Kubernetes is required.
- Proficient in troubleshooting skills with proven abilities in resolving complex technical issues.
- Experience working with ticketing tools.
- Middleware technologies knowledge or database knowledge is desirable.
- Experience with Jira is a plus.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being here.
We are
It is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II,offers a suite of three products - Plum, Empuls, and Compass. Works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, It is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Responsibilities
- Building and maintenance of resilient and scalable production infrastructure
- Improvement of monitoring systems
- Creation and support of development automation processes (CI / CD)
- Participation in infrastructure development
- Detection of problems in architecture and proposing of solutions for solving them
- Creation of tasks for system improvements for system scalability, performance and monitoring
- Analysis of product requirements in the aspect of devops
- Managing a team of DevOps, control of task deliveries
- Incident analysis and fixing
Technology stack
Linux, Bash, Salt/Ansible, LXC, libvirt, IPsec, VXLAN, Open vSwitch, OpenVPN, OSPF, BIRD, Cisco NX-OS, Multicast, PIM, LVM, software RAID, LUKS, PostgreSQL, nginx, haproxy, Prometheus, Grafana, Zabbix, GitLab, Capistrano
Skills and Experience
- Understanding of the distributed systems principles
- Understanding of principles for building a resistant network infrastructure
- Experience of Ubuntu Linux administration (Debian-like will be a plus)
- Strong knowledge of Bash
- Experience of working with LXC-containers
- Understanding and experience with infrastructure as a code approach
- Experience of development idempotent Ansible roles
- Experience with relational databases (PostgeSQL), ability to create simple SQL queries
- Experience with git
- Experience with monitoring and metric collect systems (Prometheus, Grafana, Zabbix)
- Understanding of dynamic routing (OSPF)
Preferred experience
- Experience of working with highload zero-downtown environments
- Experience of coding on Python
- Experience of working with IPsec, VXLAN, Open vSwitch
- Knowledge and experience of working with network equipment Cisco
- Experience of working with Cisco NX-OS
- Knowledge of principles of multicast protocols IGMP, PIM
- Experience of setting multicast on Cisco equipment
- Experience of working with Solarflare Onload
- Experience administering Atlassian products


